At your mum, we have recently seen a big shift in the way we help our clients. There has been a conscious move away from “The big fix” where we develop comprehensive site maps and a vast array of page templates. We are more frequently asked to help address usability in bite-size chunks, one feature at a time.
And this isn’t unique to our consultancy. If you read blogs and press coverage on UX you will soon learn that many other UX-focussed businesses have seen the same trend.
Here’s what we’ve seen and why we think it’s a great time to be involved in UX…
I am often asked by B2B clients to give my opinion on their websites; usuaully they want no more than a 60 minute glance at what they have and a quick idea of what could be improved.
On a recent project, my client needed a quick way of gathering high-level user feedback on several first-iteration wireframes. We were after general stuff like “Where would you click if you were looking for…?” I suggested we try remote user testing for three reasons:
A client recently posed a question to me that brought back a thought I’ve had for a while – occasionally when I talk to designers about what UX people do they are under the misapprehension that we are going to remove all the creativity from their process.
It’s been a while since my last blog article. I could say I have been busy and haven’t had time to think about our blog. I could say that, and it would be true, but surely it’s no excuse.
Smashing Magazine recently posted an article discussing 
Unsurprisingly, as a user experience consultant, I spend a lot of time talking about users. I tell my clients that they should think about who their users are, what they do, what they think and what they want.
I recently read this personal profile that someone had posted online and I feel compelled to share my chagrin:
